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Allergy Alert Testing Policies

Client information sheet – colour and lightening services


This information applies if you are having a permanent colour, semi or lightening service, including colour or lightening product/ bleach highlights, applied to the hair on your head or ANY other area of your body (e.g. eyebrows, eyelashes, beards etc). 

While the vast majority of people who have their hair coloured experience no problems, a small number of people have the potential to develop an allergy to some hair dye ingredients. The use of hair dyes is strictly regulated and their ingredients are approved for use in hair colour in the UK, the EU and across the world. However, an allergy can develop over time so it is possible that you could have an allergic reaction even if you have not had one in the past. 

As a professionally run salon/barbershop, we put your safety first.


We will always carry out an allergy alert test for new clients aged 16* or over, even if you have had your hair coloured before. We will check when returning clients last had an allergy alert test. If it was more than twelve months ago, or longer than six months since your last colour we will arrange for another test to be done.  Allergy alert tests must be done at least 48 hours in advance of your colour. 

Pulp Riot (Fashion Colouring):

An allergy alert test is required before every Pulp Riot colour service, performed at least 48 hours in advance.

We will also carry out relevant industry tests for all new clients or existing clients who want a different chemical service, for example, colouring, bleaching / lightening. This will test the condition of your hair, the compatibility of previous products or services and confirm what the final result of the service will be. A test cutting and strand test may be suggested as this is the most effective way of finding out what the end result will look and feel like without risking your hair. 

We will ask you to answer the questions on the back of this page and sign a consultation, allergy alert and industry tests record card to confirm that you have answered them to the best of your knowledge. Your stylist or therapist will also sign the record and confirm whether an allergy alert test or other industry tests will be needed before the service can go ahead. 

We will ask new clients for your consent to keep your colour records for six years for your safety. 

If you have a reaction to hair colour or to an allergy alert test, you must seek medical advice. 

Thank you!

*Sorry, manufacturers advise that hair colourants (including highlights) cannot be used on anyone aged under 16, so we can’t provide colour services for this age group.

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